Title: Office Administrator
Based at: Spinlock USA Inc, Newport, Rhode Island
Position Status: Full Time Exempt
Salary: Dependent on experience and qualifications, salary range $35,000 to $38,000 plus benefits.
About Spinlock USA:
Spinlock USA is a small marketing office located in Newport, RI that manages all the corporate functions for the Spinlock brand in the Western Hemisphere. Spinlock produces a range of hardware and soft goods sold to the leisure and commercial marine markets as well as many industrial applications. Our customers range from mega yachts and race boat programs to the largest big box store chains. We export throughout the Caribbean and South America from our location here in Rhode Island. Spinlock USA was incorporated in 2011 and UK parent company in 1968. Spinlock designs and manufactures its own products in the UK.
We are looking for an organised friendly person who enjoys learning. You will have at least one years work experience and now looking for the next step in your career journey. This is a great opportunity to develop your skills and join a welcoming team. You should be a confident communicator, written and verbal. Key skills include attention to detail, inquiring mind, interest in book keeping, happy disposition and keen to learn. Full training will be given.
To support the day to day running of the office.
Key responsibilities and accountabilities:
1. Daily office tasks – mail, bank, etc as needed
2. Maintain Office Environment
3. Keep track of office and warehouse inventory and daily shipping needs
4. First point of contact with telephone
5. Sales order processing
6. Managing customer payments (AR functions)
7. Processing AP Supplier invoices and payments
8. Liaise with UK office regarding stock, sales orders and bookkeeping
9. Maintain High Level of Spinlock Service including same-day turnaround on inquiries
10. Sharing of customer information with wider team
Full training and support will be given.
Minimum Requirements of the Applicant:
1. High School Diploma or equivalent, College Degree preferred
2. Extreme attention to detail with computer processing and accounting
3. Ability to multitask in a fairly high paced environment and prioritize tasks as needed
4. Proficiency with Microsoft suit of products including Outlook, Excel, Teams and all basic computer functions
5. Sailing experience beneficial but not required
6. Experience with a high-level EPR systems and 3rd party EDI programs a plus
7. Bi/Multi-Lingual preferred (Spanish and/or Portuguese)
8. Min of 1-3 years work experience
A qualified candidate will be supported to learn about Spinlock products.
What does a typical day look like?
You may open up the office and have a catch up on days goals with the team while enjoying a coffee. The next task will be dealing with any orders that came in overnight and adding them to the system. You will deal with any post received. Next you could be checking the office supplies and reordering. As more orders come in you will check and process them. You may speak to the UK HQ to check on scheduled shipments of stock to our US warehouse. You may have customer queries on orders and shipments to respond to. After lunch you might deal with adding supplier invoices to the system and sending payments. Then its time to check customer accounts and send statements or give them a call to chase for payment. You may need to call our warehouse facility to check on some shipments or stock. A walk to the post office to deal with outgoing post and pick up any post. They’ll be conversations with your colleagues throughout the day, in the office locally and in the UK, on customers and products. You might need to look at the utilities accounts and try and find a better deal. At the end of the day you will check everything shipped and issue invoices.
Please reply directly to the firstname.lastname@example.org email address with a Cover Letter and Resume to be considered. Please follow these instructions. We are looking to fill this position quickly and will be conducting virtual interviews to start then may request and in person follow up keeping within State of RI and CDC guidelines pertaining to Covid-19 safety.
Why work for Spinlock USA?
There are lots of reasons to work for Spinlock, you’ll meet some great people, progress on your career development and be rewarded for your contribution to our success. We are a small friendly team located in a great place to work.
A certain type of person works for Spinlock, one who strives to be the best they can be and help drive innovation, quality and customer service, through team work.
At Spinlock we enjoy nurturing people and expanding their skills, we allow employees to grow and fulfil their potential. We run a full induction process and support learning through ongoing in-house training and coaching as well as external courses and appraisal process.
Pay – We regularly check our salaries against other companies to make sure we’re competitive and keeping up with changes in the market. We’ll also review your basic pay every year, plus we offer extra performance rewards to recognize individual achievements.
Employee discount – You’ll get a discount on Spinlock purchases for you and your own family and friends. We also work hard to secure discounts for employees from local companies.
Time Away from Work – We offer you 15 days paid vacation annually, plus State and Federal holidays and a minimum of 2 extra days to cover our annual office closure between Christmas and New Year (Subject to order requirements).
Pension – Nowadays, we’re all aware of how important it is to save for retirement. At Spinlock, we want to help you along the way. This is why we offer an excellent Defined Contribution pension plan, where if you contribute 3% or more of your pay Spinlock will contribute 3%. Conditions apply.
Heath & Wellbeing – At Spinlock your wellbeing is a big priority, and we want you to be the best you can be. That’s why we contribute up to 75% for all staff towards Spinlock Health Care Plan that provides assistance towards covering everyday health care costs, to keep you fit. Conditions apply.
Our brand is built on quality, innovation, outstanding performance and most importantly the people that drive this; our employees. All our employees are our ambassadors.
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